Delivery & Returns

1. Delivery and returns We aim to dispatch all orders on the first day of business after your payment is received (unless waiting for the clearance of a cheque).

Whilst we endeavour to keep our online store as up-to date as possible, there may be items that are out of stock when we receive your order. We do not currently operate a backorder system - if an item is out of stock at the time you order, you will need to re-order at a later date.

We try our best to ensure that the packaging we use protects your papers and embellishments, etc., and always send goods out in pristine condition. However, we cannot accept liability for items damaged in transit. In this instance, you must contact the post office. It is useful if you photograph visibly damaged packaging before opening.

Goods that are faulty or not as described can, of course, be returned. Please contact us for a return authorisation number. We cannot accept the return of goods that you simply don't like.

All prices include VAT at the rate currently applicable.

Please Note that there is a minimum order value of £5 excluding carriage. Your use of the online store signifies your acceptance of our full terms and conditions.

Postage is currently £3 for orders up to £50, and FREE for orders over £50